I do not dread going to the dentist anymore. You do have to wait sometimes but that is part of life, things happen, if you were the one in the chair would you want them to rush you to get done or out the door just so someone whos time is so "valuable" they cant prepare their day for a dentist visit? Also if you go to a Dr's office that is not busy what does that really say if noone is there. If the place is busy it must be because everyone likes it and wants to be there. The Dr's have been amazing and take their time to make sure you are treated right amd completely. They call and check on you after a procedure. They have fun with you to lighten the mood. The staff really works hard to make sure you understand the cost and your options and work with you for your decision not just "what they want to do", it is all your choice. The hygienist are some of the nicest people I have ever met and always treat me and my kids wonderfully. I cannot reccomend this office enough if you are looking for a Dentist. Dr Roberson is who I have used but I havent heard anything bad about any of them.